Kirkiriya's Privacy Policy

Kirkiriya is one of Bangladesh's most trusted online gaming platforms. We believe protecting your personal data is not just a legal obligation — it is our ethical responsibility. This Privacy Policy explains what information Kirkiriya collects from you, why we collect it, and how we keep it secure.

This Privacy Policy applies to the Kirkiriya website (kirkiriya.ws), mobile app, and all associated services. By creating an account or using any of our services, you are deemed to have agreed to this Privacy Policy.

We may update this policy at any time. For significant changes, you will be notified via email or a platform notification. We encourage you to review this page regularly.

Kirkiriya collects only the information necessary to provide its services. Collecting unnecessary or excessive data goes against our principles. The types of information we collect:

During KYC verification, you may be required to submit a copy of your national ID or passport. These documents are used solely for identity verification and are stored with strict security measures.

Kirkiriya uses your personal information for the following purposes:

• Account management: Your data is used to manage your registration, login, and profile.
• Payment processing: Financial information is used during deposits and withdrawals.
• Service improvement: Your gaming activity is analyzed to improve and enhance the platform.
• Customer support: Our support team uses your information to help resolve any issues you encounter.
• Promotional Communications: With your consent, we may send you information about offers and bonuses.
• Fraud Prevention: Data is analysed to detect and prevent suspicious activity.
• Legal obligations: Data is used to meet regulatory requirements.
• Responsible Gaming: Unusual gaming behaviour is flagged and the member is offered appropriate support.

We will never use your data to make decisions that discriminate against you. All data processing at Kirkiriya is conducted fairly, transparently, and for limited purposes.

Kirkiriya does not sell your personal data to any third party. However, there are limited circumstances in which data may be shared:

• Payment Providers: Payment gateways such as bKash, Nagad, and Rocket only receive the information necessary to complete a transaction.
• Technology partners: Cloud hosting and cybersecurity providers may access limited data to operate our services.
• Law Enforcement: Information is disclosed to authorities when required by court order or legal obligation.
• Fraud prevention agencies: Information is verified against industry-standard fraud databases.

All third parties are required to comply with Kirkiriya's privacy standards and may only use the data they receive for its specified purpose. No third party may use or disclose your data for any other reason.

Kirkiriya uses cookies and similar technologies to keep the website running smoothly. Cookies are small text files stored in your browser.

Types of cookies we use:

• Essential Cookies: Used to maintain login sessions and keep core site functions running. Disabling these cookies will prevent the site from working properly.
• Functional Cookies: To remember your preferred language and settings.
• Analytics Cookies: To understand how users interact with the site so we can improve our services.
• Security Cookies: To detect fraud and keep your account secure.

You can manage cookies through your browser settings. Please note that disabling essential cookies may limit some features of the site.

Kirkiriya retains your information only for as long as necessary. Retention periods depend on the type of data and the purpose for which it was collected:

• Account Information: For the duration of the active account and up to 5 years after closure.
• Financial Transaction Records: Up to 7 years as required by law.
• KYC Documents: Up to 5 years after account closure.
• Gaming History: For the duration of account activity and 2 years after closure.
• Support Conversations: 2 years from the date of last contact.
• Cookies & Technical Logs: Up to 13 months.

Once the retention period expires, data is securely deleted or anonymized in a way that makes identification permanently impossible.

Every Kirkiriya member has the following rights regarding their personal data:

• Right of access: You can request to know what personal information we hold about you.
• Right to Rectification: You may request correction of any inaccurate or incomplete information.
• Right to erasure: You may request deletion of your data under certain circumstances.
• Right to Restrict Processing: In certain cases, you can request that the processing of your data be restricted.
• Right to Portability: You can request a copy of your data in a structured, portable format.
• Right to object: You may object to the processing of your data for specific purposes.
• Right to Withdraw Consent: You can withdraw your consent to promotional communications at any time.

To exercise these rights, email us at support@kirkiriya.ws. We'll respond within 30 days. If we're unable to fulfill a request in full due to legal obligations, we'll explain why.

The Kirkiriya platform may integrate certain third-party services, such as payment gateways or game providers. These services have their own privacy policies.

• Kirkiriya is not responsible for the privacy practices of these third parties.
• We recommend reading the privacy policy of any third-party service before using it.
• All third-party partners are required to meet Kirkiriya's minimum data protection standards.
• Kirkiriya shares only the minimum necessary data with third parties — nothing more.

Game providers can access technical data from your gaming session, but they have no direct access to your personal identity or financial information.

Kirkiriya is strictly an adults-only platform. We do not knowingly collect information from or provide services to anyone under the age of 18.

• Age is verified at registration, and users under 18 are not permitted to create an account.
• Age is verified through identity document checks during the KYC process.
• If a minor's account is detected, it will be immediately closed and all associated data deleted.
• If a parent or guardian believes their child has created an account on Kirkiriya, please contact us at support@kirkiriya.ws.

Kirkiriya may update this Privacy Policy from time to time. Depending on the nature and significance of the changes, we will notify you through the following methods:

• Major changes: You will be notified at least 30 days in advance via email or platform notification.
• Minor changes: The last updated date on this page will be revised accordingly.
• Emergency Security Changes: May take effect immediately, with notification to follow.

Continued use of Kirkiriya after any updates constitutes your acceptance of the revised policy. If you do not agree with the new policy, you always have the option to close your account.

To view previous versions of our Privacy Policy, please contact our support team. We retain all versions from the past 2 years.

If you have any questions or concerns about this Privacy Policy, please reach out to our dedicated Privacy Team:

• Email: support@kirkiriya.ws
• Subject: Please quote "Privacy Policy Request" in the subject line
• Response time: Typically within 24–48 hours on business days
• Data request processing: Within 30 days at most

We take every privacy request seriously and are committed to resolving it promptly. Your trust is Kirkiriya's most valuable asset.